Will I have coffee this morning or stumble around half asleep until noon? Some decisions are easy. Others? Not so much. Should we pursue...

I was already somewhat intimidated by the retired Navy captain, but what happened next was simply embarrassing. We had invited the...

Imagine sitting down for a cup of coffee with each employee in your organization. After a bit of small talk, you ask them about your...

"It's okay. If you screw up we can just turn down your microphone and turn everyone else up." The bandleader was mostly joking, but his...

“It would be better if they didn’t do anything at all,” Cheryl said. We were discussing ways her organization’s leadership expressed...

"Have you talked with him?" I asked. I was interviewing the COO of medium sized company about their corporate culture. We had been...

One of the eeriest games in American football history was played on December 31, 1988. The Philadelphia Eagles met the Chicago Bears at...

What if your employees—not your logo, colors, and tagline—are the most important parts of your brand? What if every employee functions as...